privacy policy.

CONSUMER PRIVACY NOTICE – BARKYARD

Last Updated: August 3, 2025
Effective Date: August 3, 2025

This website is targeted at, and information you submit through the website may be collected, stored, and processed in the United States.

This Privacy Notice (“Notice”) describes how Barkyard LLC and its affiliates (“Barkyard,” “we,” “us,” or “our”) collect, use, share, store, and protect your personal information and outlines your rights and choices. This Notice applies when you:

  • Use our website www.barkyarddaycare.com;

  • Visit our social media pages;

  • Communicate with us by phone, email, or text; or

  • Purchase our services for pet daycare, boarding, grooming, or training.

1. Types of Information We Collect

We collect the following types of information depending on how you interact with Barkyard:

  1. Account Registration Information: Includes your name, email address, phone number, and password. Used to create and manage your account and enable booking features.

  2. Commercial Information: Includes your purchase history, booking details, and payment methods. Used to fulfill services, process transactions, and meet legal obligations.

  3. Cookies and First-Party Tracking: Data such as session identifiers and saved preferences. Used to ensure the website functions properly and retains user settings.

  4. Third-Party Tracking: Data collected by advertisers and analytics providers about your browsing behavior. Used for personalized marketing and behavioral analytics.

  5. Demographic Information: Includes age, general location, or preferences. Used to tailor services and improve customer experience.

  6. Geolocation Data: Collected via GPS, Wi-Fi, or mobile device signals. Used to identify the nearest Barkyard facility or personalize local services.

  7. Email Interactions: Data about when you open, click, or respond to emails. Used to assess marketing effectiveness and user engagement.

  8. Employment Applications: If you apply for a position through Indeed, they collect your resume, job history, and contact information. Processing is subject to Indeed’s privacy policy.

  9. Customer Feedback and Support Requests: Includes name, email, and the content of your inquiries or complaints. Used to resolve issues and improve service.

  10. Mailing List Information: Includes your email or mailing address. Used to send newsletters, promotions, or announcements (with your consent).

  11. Device Information: Information about your device such as type, operating system, and browser. Used for security and website performance monitoring.

  12. Booking and Order Placement: Includes your name, pet’s name and details, contact info, service selections, and payment information. Used to schedule services and collect payment.

  13. Surveys, Contests, and Promotions: Responses to surveys or participation details for contests. Used for promotional fulfillment and customer insight.

  14. Website Interaction Logs: Includes IP address, browser details, pages visited, and timestamps. Used for analytics, fraud prevention, and user behavior tracking.

  15. Web Logs: Technical logs from servers such as error codes, referring websites, and request times. Used to maintain site security and troubleshoot problems.

  16. SMS/MMS Messaging: Includes your phone number and message content from our text communications. Used for service confirmations, updates, and support. Message frequency varies; standard data and message rates apply.

We may also receive data from third parties, such as public databases or marketing partners.

2. How We Use Your Information

We use personal information for:

  • Service delivery and transaction processing;

  • Customer support and user communication;

  • Email and SMS/MMS promotions and confirmations (opt-out available);

  • Publishing testimonials (with consent);

  • Policy enforcement and fraud prevention;

  • Research and development to improve services;

  • Legal compliance and internal operations;

  • Joint marketing efforts with co-branded partners (with notice).

3. Sharing of Information

Your personal information may be shared with:

  • Service Providers: e.g., booking software, payment processors, and SMS services;

  • Affiliates: for operations, compliance, or analytics;

  • Co-Brand Partners: in promotions or sweepstakes you join (subject to their privacy policies);

  • Acquirers: if we undergo a business transaction such as a merger;

  • Legal Authorities: to comply with laws, subpoenas, or defend legal claims;

  • With Consent: if you specifically approve a disclosure.

SMS Terms:
No mobile information will be shared with third parties for marketing/promotional purposes. Message frequency varies. Standard message and data rates apply. Text STOP to opt out and HELP for assistance.

4. Security Safeguards

We employ physical, electronic, and procedural safeguards to protect your data. However, no transmission is 100% secure. Please contact us immediately if you suspect a data issue.

5. Retention

We retain data only as long as necessary (up to 10 years), or as required for legal, regulatory, or operational purposes.

6. Your Choices

You may:

  • Access or request a copy of your personal information;

  • Correct inaccuracies;

  • Delete your personal data (with certain exceptions);

  • Opt out of behavioral advertising;

  • Request disclosures under “Shine the Light” laws (CA only);

  • Use an authorized agent to submit verified requests.

Submit verified requests through our website or by contacting us directly.

7. Children’s Privacy

We do not knowingly collect personal information from children under 16. If you believe we have, contact us and we will delete it.

8. Other Important Information

  • Third-Party Links: Our Site may link to others. We are not responsible for their privacy practices.

  • Policy Updates: We may update this Notice. The current version’s effective date will always be posted.

  • Accessibility: This notice is accessible via screen readers and browser tools.

9. Contacting Us

For privacy-related questions:

Email: savannahhq@barkyarddaycare.com
Mail: 2615 Skidaway Rd LLC, 2615 Skidaway Rd, Savannah, GA 31404
Attn: Privacy

10. Additional Information for Residents of Certain U.S. States

Notice at Collection: Over the past 12 months, we have collected identifiers, commercial data, device info, and geolocation as described above.

California-Specific Rights:

  • “Shine the Light” requests: You may request a list of third parties to whom your data has been disclosed for marketing.

  • Sensitive data (e.g., payment data) is not sold or used beyond necessary service delivery.

IF YOU DO NOT UNDERSTAND THE TERMS AND CONDITIONS OF THIS AGREEMENT OR DO NOT AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THE ADDITIONAL TERMS, PLEASE DO NOT USE THIS SITE.